hese terms and conditions form an integral part of your hire contract with LZAF Limited trading as Tent2Hire, hereinafter referred to as the "Company".  The Company registered number is 7674862 Registered Office is Unit 2 Thornhill works, Billingshurst Road, Coolham, West Sussex RH13 8QN.
Definitions
The "Hirer" is the person whose name & address appears at the top of the hire contract of which these terms and conditions form a part. The hirer must be at least 18 years old. The Hirer accepts full legal liability for all the equipment listed on the hire contract(s) irrespective of whether the equipment is for the Hirer’s personal use, or that of another member of his/her party, booking under the same contract booking number."Equipment" includes Tents, Marquees, Camping Furniture & any other item(s) hired by the Hirer from the Company. The hire period is the date from which the equipment is collected/received by the hirer from the Company or it's agents, until the date that the hirer is due to return the equipment. Both these dates are clearly stated on the hire contract.
Conditions of Hire
1. You must bring your hire contract or confirmation with you to collect your equipment, together with a satisfactory form of identification, e.g. passport. The Company reserves the right not to hand over any equipment if the Hirer cannot properly identify himself/herself. In these circumstances no refund will be given.
2. The Hirer or his/her agent will sign a receipt for the equipment on collection. By signing, the Hirer or his\her agent acknowledges that they have inspected the equipment & confirms that it is the equipment ordered & that it is in satisfactory working order and condition.
3. The Hirer accepts full personal liability for the equipment from the time he\she receives it from a member of the Company's staff or agents, until it is returned to the Company at the end of the hire period.
3.1 The hirer shall not remove any labels from and interfere with the equipment, their working mechanisms or any part of them and shall take reasonable care of the equipment whilst on hire.
3.2 The hirer will take adequate and proper measurers to protect the equipment from theft, damage and or risks such as adverse weather.
3.3 Where the hire goods require fuel,oil/or electricity ensure that the proper type and or voltage is used and that where appropriate, the equipment are properly installed by a qualified and competent person.
4. Replacement Costs
The Company reserves the right to charge the hirer the full replacement cost of such equipment in the event that it becomes damaged, lost or stolen during the period of hire, or until it has been returned to the Company. In the first instance if possible we will only charge for the replacement parts and labour to repair the damage otherwise the replacement costs are as follows:-
Tents
Dart DS £90, Zetes 300 £80, Tigris 600 £400 Tigris 800 £500, Boston 600 £300, Icarus 500 £260, Icarus 800 £350, Icarus 1000 £400 Palena 600 £550   Palena Canopy £200
Camping Furniture at RRP.
5. Pitching of the Tent If a charge has  been made by the company for pitching/dismantling the tent it is clearly stated on the contract and the fee includes the labour to erect said item(s).
It is the responsibility of the hirer to:
1.    Make sure the site is clear of services to a depth of 1 Metre of Gas, Electricity, Water and drainage pipes - any damage caused if present will be the responsibility of the Hirer.
2.    There is at least 1 Metre of spare area around the circumference of the Marquee. The Company will still endeavour to pitch the Marquee where there is insufficient spare area but the Company cannot be held responsible for any damage or making good to garden beds, plants or other such property.
3.    There is easy access to the site from the delivery vehicle.
4.    The distance between vehicular parking and the installation site is no more than 75m and is a level, clear path.
5.    The site will be clear of all obstacles and debris  on the day of installation.
6.    The site will be clear of people and animals during installation.
7.    No BBQ's or gas patio heaters will be used inside the equipment
8.    That any build up of pooled rain or snow is removed from the canopy.
9.    All possible steps are taken to avoid injury or damage to the equipment including climbing or hanging from the framework of the marquee.
10.    No smoking is allowed inside the Tent.
11.    In the event of strong winds ie: over 30-35 mph the hirer must check all guy ropes are still fastened down properly.
12.    In extreme cases of severe wind it might even be necessary to lower the tent down.
13.    The Hirer should keep any part of the equipment that is a framed structure or a tent completely closed and secure while not in use during the period of hire.
14.    The Hire charges do not include any making good or repairing of damage to the site.
15.    The Hirer is required to provide the contractor with either a plan showing the position in which the equipment is to be erected or should have a representative on the site for that purpose. In the absence of both then the company  having erected the equipment where they think fit shall be deemed to have completed the contract.
16.    The Hirer should never presume that any of Company's equipment will be attached or joined to any buildings within the site unless  previously agreed with the company.
17.    The Hirer is responsible for giving notice to or obtaining permits from any authorities who are or may be concerned and must take application where necessary to the Planning Authority, District Surveyor, Police, Fire Brigade and any similar authority or organisation. Any costs incurred in delays or modifications in the work arising from the absence or misrepresentation of all such necessary permissions and permits shall be payable to the Company by the Hirer. Where appropriate obtain a licence from the Local Authority. Any requirements under the licence must be notified to us in writing, at least 28 days prior to erection. Should the Company for any reason be unable to comply with these requirements,then the Contract will become void and the customer advised accordingly.
18.    The company will allow the hirer to decorate the equipment  with any decorations it deems fit  for their function on the understanding that they are completely removed  including all tape/string  and or other materials before the company takes down the equipment. The hirer is also fully responsible for any damage/staining of the equipment that may be caused by said items of decorations.
6. Amendments. The company will allow the hirer to change the details once free of charge after you have completed your booking, subject to the equipment still being available. The company will not accept any changes 7 days prior to your departure. All amendments must be in writing and sent by post, or e-mail to the Company. Any subsequent amendments will be charged at £10 per amendment.
7. Cancellations.  If the booking was made by Telephone or the Internet then the Hirer may cancel the contract up to seven working days after the contract was made and will receive a full refund of monies paid, provided that the cancellation is in writing and sent by post, or e-mail to the Company. Where the equipment has already been dispatched by carrier or to the location the hirer is due to pick up, then the Hirer will be liable for the costs of the dispatch and return of the goods. In such circumstances, the equipment must be returned unused to the Company, and within seven days of its receipt, or normal hire charges will apply.
The following  cancellation charges will apply: -
7.1 No refunds will be made for cancellations made within seven days from the
commencement of the hire period.
7.2 Cancellations made between 8 to 20 days before the commencement of the hire period are subject to a fee 30% of the value of the hire contract, (subject to a minimum charge of £20 for Tents).
7.3 Cancellations for Tent hire made 20 days or more, before the commencement of the hirer period are subject to an administration charge of £10.
8. Changes. It is possible that the equipment which you have pre-booked may have been lost or damaged by the previous hirer. In this event, the Company will  endeavor to provide the Hirer with equipment of at least the same quality & value as that ordered by the Hirer. Should the Hirer not wish to take the alternative equipment offered, he/she will be entitled to a full refund in respect of the missing equipment. However, the Company accepts no further liability.
9. Returning Equipment Late.  If the equipment is returned after the OFF hire date printed on the contract, the Company reserves the right to charge the Hirer at the daily rate of hire for each day the equipment is late up to the replacement cost of the equipment, as specified in paragraph "4" above, together with any legal fees or associated recovery costs.
10. Deposits. For all equipment that is collected by the Hirer and erected by the Hirer we require a Minimum £100 Deposit at the time of delivery.
In the event that the equipment is, damaged beyond repair, damaged, or dirty beyond normal wear and tear a fee will be  deducted from this deposit. See Terms 4, 11 &12 for indicative charges.
11. Cleaning of the Tent  Whilst we accept it may not be possible to fully clean the tent  before returning it because of the weather conditions. The company reserves the right to charge a cleaning fee of £20 per tent up to 4 man size and £50 for larger tents if the equipment is returned in a dirty state  and has to be fully cleaned.  The company also reserves the right if two or more tents are hired and the poles and bedrooms are not packed away correctly to charge a £10 sorting fee per tent. The amount will be deducted from your deposit
12. Damage Charges for Tents.  Here is a guideline  of charges for  damage to tents. These charges will be notified to the hirer  before being deducted from the deposit. Broken pole £15 and each pole thereafter £5, Guy ropes £5, Small  straight tears under 15 cms in length £5 larger tears POA, Broken Zips £50.
13. The Company reserves the right to refuse to hire equipment to any client with whom it does not wish to enter into a contractual relationship. The Company reserves the right to cancel a contract at any time & without notice, whereupon it will refund to the hirer any monies paid. Following such a refund, no further liability will exist between the hirer & the Company.
14.  Save as provided in these conditions & to the extent that the exclusion or restriction of liability may be prohibited by statute, the Company will not be liable for any loss,damage or injury caused, directly or indirectly by the equipment or its use. Your statutory rights are not affected.
15. FORCE MAJEURE. While every effort will be made by the Company to carry out any order accepted the full performance of it is subject to variation or cancellation by the Company consequent upon Act of God, War, Strikes, Riots, Lockouts or any other disturbances. Fire, Flood, Storm, Gale or Tempest restrictions on the use of Transport, Fuel or Power. Requisitioning Storage of material or transport or labour or any other cause beyond the control of the Company.


Tent2hire.com Privacy Policy

This privacy policy sets out how LZAF Limted T/as Tent2hire uses and protects any information that you give Tent2hire when you use this website.
Tent2hire is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Tent2hire may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st January 2015.

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You may choose to restrict the collection or use of your personal information in the following ways:



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You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Unit 2 Thornhill Works, Billingshurst Road, Coolham, West Sussex RH13 8QN.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.